Our client, a leading technology services company, is hiring 6–8 Cantonese bilingual customer service representatives for a project-based contract role on a flexible, shifting schedule supporting 24/7 operations. This is an on-site position based in Makati, Philippines.
About the role
You'll provide customer service support in a fast-paced, bilingual environment. This contract position offers flexible scheduling to match the round-the-clock nature of our operations, and welcomes candidates from diverse professional backgrounds.
What you'll do
- Handle customer inquiries and issues in Cantonese and English, both verbal and written
- Support 24/7 operations on a shifting schedule
- Deliver service excellence in a customer-facing role
- Work collaboratively with team members in the Makati office
What you'll bring
- Proficiency in Cantonese and English, both spoken and written
- 2 to 3 years of work experience (experience outside the BPO industry is welcome)
- Willingness to work on-site in Makati on a flexible, shifting schedule
- Ability to start on or before November 2, 2026
- Preferably, no visa sponsorship requirement
Pay and details
- Contract position, on-site in Makati
- Flexible, shifting schedules supporting 24/7 operations
- Target start date: on or before November 2, 2026